About Initial

Call us for a free quote on 1300-882-388  or Contact Us

About Initial

For many years, businesses have put their trust in Initial Hygiene to keep their organisation healthy, looking good and most importantly, hygienic. Our hygiene experts have a deep understanding of customer needs from our extensive experience in various sectors. Besides that, our broader approach will also assist you in establishing good hygiene practice throughout your organisation, creating a healthier and more productive environment for everyone.

Why Initial?

  • Structured Hygiene Survey - As part of our service, we will assess your premises to help us identify risk areas within your premises and the appropriate solutions to match your needs.

  • Expert Installation - Our service technicians are trained and equipped with the right technical knowledge to ensure optimal unit placements while at the same time, keep them up-to-date on the latest hygiene innovation.

  • Nationwide Coverage - We have branches across Malaysia to ensure that your hygiene needs are covered wherever you are.

  • Tailored hygiene solutions - Our service packs are specially developed to help raise the hygiene standards in your business premises.

  • Action 2/24 - Our customer relations team will respond to your enquiries within 2 hours and make sure that actions are taken within 24 hours.

Service Promise

Initial provides a range of hygiene solutions to help ensure the well-being of customers and end-users. By offering worry-free services tailored specifically to your business needs, Initial delivers the highest levels of innovative solutions and customer care. We will install and maintain your hygiene solutions, manage consumables, dispose waste whilst ensuring compliance with health and safety standards.

1. Contact

Call us and we will arrange for your local team to be in contact.

  • Local expert surveyors 
  • Calls returned within 24 hours (Mon-Fri)

2. Survey

We will discuss your hygiene needs, arrange for an on-site survey and make recommendations specific to your business' needs.

  • Appointment at a time of your convenience
  • Solutions tailored to your business requirements
  • In compliance with all hygiene and environmental regulations

3. Installation

Our expert installation service is completed within a maximum of 10 days following your order.

  • Appointment at a time of your convenience
  • Quick, discreet installation of certified products
  • No disruption to your business

4. Service

Our local team of service technicians will attend scheduled services.

  • Discreet service
  • Quality assurance that your hygiene solutions are in good order
  • Offering a 48 hour issue resolution
  • Proof of service made available online
Contact Us