Initial in Malaysia

We are part of the Rentokil Initial Group and the leading hygiene solutions provider delivering integrated and innovative solutions to many type of businesses.


About Initial

About Initial Img

Initial Hygiene is part of Rentokil Initial Plc and operates in some 40 countries globally. Our services include scent marketing, floor care, office hygiene and washroom hygiene. Our experience and attention to details make Initial Hygiene one of the market leaders in the provision of quality hygiene services. With 12 hygiene branches nationwide in Malaysia, we have been setting industry standards since 1967. Our steady growth has been based on quality service, innovation and understanding towards our customers’ needs.

Our History, Values and Culture

Initial started its business with Initial Towel Supply Company by providing towel rental service in England at 1903 when Mr. A.P.Bigelow saw a gap in the market. His unique offering included, providing each customer with their initials embroidered on their towels. Over the years, the business expanded and developed globally. In 1996, it was acquired by the Rentokil group and renamed Rentokil Initial. Rentokil added international know-how and business acumen to the group’s operations, and the two businesses still trade separately under the Rentokil and Initial brand names.

Initial is based upon a decentralised structure backed by a strong operations team at local level. We believe in streamlining management and investing in recruitment, training and technology. Empowering our employees through development programmes helps you always receive the best customer service. All our employees follow our 'Code of Ethics' and we also subscribe to 'Employment Good Practice' guidelines.

Our Visions

Hygiene services are something that Initial Hygiene Malaysia has studied closely for many years. We have refined our approach to a point where our unobtrusive yet effective services is a byword in the industry. We always start by understanding your needs – then putting in place levels of service to meet them.

Global Yet Local

Initial Hygiene in Malaysia is part of a global company, organised to deliver at local level. What does this mean to you? You gain access to world-class hygiene service based on our extensive experience, best practice and industry-leading research and development. Yet the way we’re structured ensures we have a wealth of experience we can apply at the local level too.

Why Initial RHC Image

Contact Us

  • 1300-88-2388
  • Talk to a sales representative