Cookie Policy

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Cookie Policy

This website uses cookies. By using this website and agreeing to this policy, you are consenting to the use of these cookies in accordance with the terms of this policy.

What are cookies?

"Cookies" make websites work better and allow websites to remember previous actions or settings. They are small text files stored on your computer’s hard drive by the browser and may contain information about you or your computer. Cookies are NOT viruses. 

Cookies do a lot of different jobs such as letting you navigate between pages efficiently, remembering your preferences and saving you time because you won’t have to keep re-entering your details each time you visit. 

Cookies are split into “First-Party” (those set by our website directly) and “Third-Party”* (those set by partners of our website for example through a live chat function available on some of our sites) and are classed as either ‘session cookies’ (only set for that session) or ‘persistent cookies’ (which are stored on your browser between sessions and recognise you on your return).

We have categorised the cookies on this website based on the ICC UK Cookie Guide. A list of all the cookies used on our websites by category is set out below.

Category 1: strictly necessary cookies – these cookies enable services you have specifically asked for and are essential to enable you to move round this website and use its features such as accessing the secure areas of the website. 

Category 2: performance cookies – these cookies collect anonymous information about how you use this website which will help us to improve how the website works. All information collected is anonymous. These cookies do not collect information that could identify you. 

Category 3: functionality cookies – these cookies remember choices you made to improve your experience, such as your user name, language or which region you are in and provide enhanced more personalised features. These cookies can remember changes you have made and may also provide services to you that you have asked for such as watching a video or commenting on a blog.

Cookies used on our website 

We use both session and persistent cookies on our websites and if you use this site we will send to you the following cookies:

First party cookies 

Session cookies

Session cookies allow users to be recognised within a website such the pages they visit within that session. A session cookie only lasts for the duration of users using the website.

 

Cookies set by third party sites 

Google Analytics cookies

We use Google Analytics to understand how visitors interact with our website, such as how they found us, how long is spent viewing pages, and what time of day they visited us on. This allows us to improve the visitors’ experience on our websites and to track our marketing efforts. 

The purpose of each cookie is explained below:

 

All these are Category 2 cookies. 

Note: The expiration length of each cookie is from the time it was last updated on. For more information on the use of Google cookies visit www.google.com/policies

Google +1

 

All these are Category 1 & 2 cookies. For more information on the use of Google cookies visit www.google.com/policies

Twitter

 

These are Category 1, 2 & 3 cookies. 

For more details visit the Twitter privacy page at twitter.com/privacy

Facebook

 

These are Category 1 & 2 cookies. 

Read more about Facebook’s usage of cookies and their Privacy Policy here.

Wordpress Blogs

 

These are Category 1 & 3 cookies. 

For more information on the use of WordPress cookies visit codex.wordpress.org/WordPress_Cookies

jQuery

 

We use jquery cookies on our Blogs which are used for functionality purposes only. 

These are Category 1 cookies.

Videos 

Our websites embed video content from YouTube. As a result, when you visit one of these pages you may be presented with cookies from YouTube which we do not control. For more information on the use of YouTube cookies visit www.google.com/policies/. 

AddThis

We allow visitors to our website to share content such as news articles via their Facebook, LinkedIn and Twitter accounts through a service called AddThis. When this is used AddThis assign a cookie to the visitors’ web browser. AddThis do not install any tracking software onto our visitor machines. 

These are Category 1 cookies. 

For more details visit the AddThis support page at www.addthis.com/privacy

Note: The expiration length of each cookie is from the time it was last updated. 

Why do we use cookies?

We use cookies to help us analyse how you and our other customers use our sites so that we can make improvements. They can also help to ensure that the adverts you see online are more relevant to you. 

For information about how we look after personal information that you willingly provide through our websites please refer to our Privacy Policy

How do I reject and delete cookies?

Cookies DO NOT allow us to gather any personal information about you and we do not store any personal information that you provided to us in your cookies. However, should you wish to do so, you can choose to reject or block the cookies set by Rentokil Initial Malaysia or the websites of any third party suppliers by changing your browser settings – see the Help function within your browser for further details. Please note that most browsers automatically accept cookies so if you do not wish cookies to be used you may need to actively delete or block the cookies.