Consumers visit your premises for the price and quality of your goods – but poor quality maintenance can soon put them off. Trust Initial to maintain busy washrooms in a state every user will appreciate.


Hygiene Challenges in the Retail Sector

For more than 100 years, we have been helping our customers in the retail sector by providing welcoming and hygienic retail environments for their staff and customers alike.

We understand that good hygiene is vital to creating a pleasant shopping experience.

Achieving return business is key to your profitability. 

Clean and hygienic facilities are an important factor in the customers’ decision to return. 

Potential impact of poor hygiene

  • Drives traffic to competitors with superior hygiene or to online shopping
  • Reduces length of stay and spend
  • At busy periods, drives people away as facilities cannot cope
  • Alienates some visitors by not providing for their needs (e.g. parents with babies), particularly as a trip to the mall is a ‘day out’
  • Poor reflection on brand image
  • Prevents return visits due to bad experience
Hygiene Challenges in the Retail Sector

Improving hygiene makes good financial sense:

  • Improved shopper experience, leads to longer dwell time and spend 
  • Enhanced positive image means more new shoppers and return visits.
  • Good reputation leads to recommendation and new customers 
  • Provision for special groups (babies, elderly etc.) improves reputation and return visits
  • Taking care of staff wellbeing which translates to higher service & satisfaction 

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Tailored hygiene solutions retail sector