66% of shoppers would reduce their shopping time to avoid unacceptable hygiene. This study has revealed that unhygienic and poorly maintained washrooms have negatively affected judgement, reduce evaluations, purchase likelihood and the willingness to pay for products. In the retail industry where achieving return business is key to profitability, the potential impact of poor hygiene could:
The entrance to any retail store, regardless of location, is the customer's first glimpse into your premises. Create a lasting first impression by welcoming your customers into an environment which associates with your brand through a distinctive scent.
As more visitors make regular visits, common touch points such as door knobs and elevators may contain harmful bacteria which can easily spread through touch, leading to cross contamination. In order to ensure high traffic areas such as entrances and common touch points are free of dirt, sticky handprints and streaks,
An average 75% of people surveyed say the washroom facilities in retail environments are extremely important.
It creates a pleasant shopping experience and has a huge impact on shoppers’ dwell time and spending desire. Effective cleaning programs should not simply focus on removing visible soils, but attention should be paid on high risk areas such as feminine hygiene facilities, handles and areas around the sink.
Studies have found that bacteria level in some food courts is 1,000 times above the acceptable standard.
Open kitchens in food courts are highly visible to your visitors and reflect how much your management team cares about your customers. Food hygiene and safety are critical to complement the overall shopping experience.
Studies have found that some baby changing rooms have bacteria levels of 165 times higher than the safe limit.
Babies, young children and the disabled are the most vulnerable to infectious diseases in the retail environment. Young children in particular, due to their immature immune systems, are at risk of contracting and transmitting infections through close contact with other children and via exposure to shared facilities.
The Centers for Disease Control and Prevention (CDC) reports that 80% of all infections are transmitted by hand.
Hands are a natural breeding ground for germs. Little hands are always touching objects such as toys and toilet seats, which means they can easily pick up and spread germs. Parents will be more confident when visiting malls and stores with hygienic play areas for children.
An environmentally friendly active compounds that kill airborne and surface bacteria, mould, mildew and yeast.
Help to sanitise your shoes soles to prevent the spread of germs before entering your premises.